Terms and Conditions – Flexilock Online Store Flexilock Electronic
By accessing and using the Flexilock website and online store, or by completing any purchase through it, you expressly agree to be bound by these Terms and Conditions. Flexilock By accessing and using the Flexilock website or completing any purchase through it, you expressly agree to be bound by these Terms and Conditions.
If you do not agree, please do not use the website.
TheDefinitions:
The Company
Flexilock is a trademark owned by Al-Ameen Plastic Factory.
Website: The official online platform for showcasing and selling products. Flexilock
Customer / User: Any person who visits the website or purchases products through it.
Products: All products. Flexilock Products: All products displayed through the store.
Nature of Service:
The website provides:
Display of products and their specifications.
Online purchasing capability.
Delivery services within the covered areas.
Eligibility to Use:
The user acknowledges that:
Is at least 18 years old.
Uses the website for lawful purposes only.
Provides accurate, correct, and complete information.
reserves Flexilock the right to refuse or cancel any order in case of incorrect information.
Products and Specifications
Products are displayed as accurately as possible.
Images are for illustrative purposes only, and slight variations in color may occur.
reserves Flexilock the right to modify specifications or packaging for improvement purposes without prior notice.
Prices and Payment
All prices are displayed in Jordanian Dinar.
Shipping fees are calculated at checkout.
reserves Flexilock Reserves the right to modify prices before order confirmation. An order is not considered confirmed unless
Confirmation of product availability.
Confirmation of payment or approval of cash on delivery.
In the event of a technical pricing error, the company reserves the right to cancel the order and notify the customer.
Cash on Delivery (COD)
If Cash on Delivery (COD) is selected:
The customer is required to pay the full order amount upon delivery.
In case of refusal to accept the order without a valid reason, the company reserves the right to restrict the account or refuse future orders.
Shipping and Transfer of Responsibility
Orders are shipped via third-party shipping companies.
Delivery time is estimated and may vary depending on the area.
Product responsibility transfers to the customer upon receipt.
is not responsible Flexilock for delays caused by shipping companies or circumstances beyond its control.
Returns and Exchanges
Returns can be requested within 3 days from the date of receipt, provided that:
The product must be unused.
The product must be in its original condition.
The product must be in its original packaging.
In case of amanufacturing defect covers Flexilock the shipping costs.
The company reserves the right to reject any return request that does not meet the conditions.
Unlawful Use
Users are prohibited from:
Attempting to hack the website.
Misuse of payment systems.
Reselling products in a manner that harms the brand without written permission.
Intellectual Property
All logos, images, texts, and designs displayed on the website are owned by the brand Flexilock And are protected under intellectual property laws.
Limitation of Liability
is not Flexilock responsible
Any use that does not comply with the product instructions.
Any indirect or consequential damages.
Any losses resulting from improper storage or use.
Force Majeure
is not Flexilock Any liability for delays or non-performance resulting from circumstances beyond control, such as:
Natural disasters
Strikes
Government decisions
Widespread technical failures
Privacy Policy
The use of personal data is subject to the website’s Privacy Policy.
Amendments
reserves Flexilock the right to amend these Terms at any time, and continued use of the website constitutes acceptance of the updates.
Governing Law
These Terms are governed by the laws of the Hashemite Kingdom of Jordan,and thecompetent courts of Amman shall have exclusive jurisdiction over any dispute.